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EDV

IT Responsibles

The primary task of the HIH IT responsibles is to provide a well-functioning computer infrastructure to all employees of the Institute, so that the scientific work is optimally supported. Service includes giving direct support in case of usage problems and supporting the scientists and other members of the institute in solving more specialized IT problems. 

We accompany the scientific work from experiment and network design, soft- and hardware development, data acquisition and storage via data analysis and simulation to publication and finally archiving. We always try to find new solutions to challenging information-processing related problems in order to create a cost effective information-technical environment that enables the HIH employees to work efficiently, to handle their data in a safe way and to easily be connected to where it is necessary.  

Conceptual Design

  • Improvement of Data Security, Firewalling
  • Planning of Server Infrastructure, Storage, Virtualization
  • Knowledge Management, Documentation
  • Change Management (Software and Operating System Upgrades, Licensing)

Services

  • Technical Advice for all IT-related Questions
  • Software Installation
  • Administration of Mailinglists, Server Accounts
  • Supporting the Website Content Managers
  • Providing Web-Based Services
  • Data Archiving on Tapes

Acquisition of new Systems

  • Definition of Needs
  • Requesting Quotations
  • Placing Orders, completing Forms

Network

  • Patching Sockets
  • Ethernet Cables
  • Resolving Network Problems

Configuration

  • Operating System, Patches
  • eMail
  • Software

Reparations

  • Check for Warranty
  • Send in broken Products
  • Replace Components

Development

Persons

  • Dr. rer. nat. Friedemann Bunjes
  • Yumin Zhou
  • Christian Erhardt

Requests

Feel free to send an e-mail to hih-support(at)uni-tuebingen.de.

Please specify a meaningful subject, your name, department, room and telephone number and give a description of your concern as detailed as possible.